For online shops

Answer shoppers before they leave your store.

Sizing, shipping and returns questions come in at all hours. Chat Cobalt answers them from your own store's pages, day and night, so shoppers get an answer before they give up.

30-day free trial · No credit card needed

How it helps

Answers from your store

It learns your shipping, returns and product details from your website, and can show links to the right pages under its answer.

“Where is my order?” on WhatsApp

Run WooCommerce? WhatsApp order tracking for WooCommerce replies with the status and tracking number, for that customer's own orders only.

Works with your shop

Shopify, WooCommerce, Wix, Squarespace or anything else. On WordPress, just install our free plugin.

Keeps the sale going

When a shopper leaves their email or number in the chat, it is saved as a lead so you can follow up.

Questions

What owners ask first.

Does it work with Shopify?

Yes. It works on Shopify, WooCommerce, Wix, Squarespace and any other website. You add one small line, or install our free plugin on WordPress.

Can it tell customers where their order is?

Yes, on WhatsApp, for WooCommerce shops. It looks up the orders placed with the number they're messaging from, which WhatsApp has already verified, and replies with the status and tracking. Nobody can see someone else's order.

How do I try it?

Start with a 30-day free trial. No credit card needed. Sign up, share your website, and the AI learns from it by itself. See the plans on our pricing page.

Stop losing customers to unanswered questions.

Set up your AI chatbot in minutes. Start with a 30-day free trial. No credit card needed.