Every WhatsApp answered in seconds. Even at 2 AM.
An AI assistant on your own WhatsApp number that already knows your prices, hours and services. It replies to every customer instantly, answers “where is my order?” for WooCommerce shops, and hands you every conversation as a lead.
30-day free trial of Chat Cobalt. WhatsApp AI is $19/month when you switch it on — cancel anytime.
- Official WhatsApp platform
- Your number stays yours
- Unlimited conversations
- No per-message fees from us
Your customers are messaging you right now. Who’s answering?
Customers don’t wait on WhatsApp. They expect a reply in minutes, and the business that answers first is usually the one that gets the sale.
The 11 PM question
Someone asks if you deliver on weekends. You see it at 9 the next morning. By then they’ve bought from whoever answered first.
“Where is my order?” — again
The same question, dozens of times a week. Every one of them is time you aren’t spending on the business.
The lead lost in the scroll
A customer shares their number, the chat scrolls away, and nobody calls back. You never find out that sale existed.
The same Monday morning, twice.
An example of a small shop’s WhatsApp at 9 AM — without an assistant, and with one answering overnight.
Without an assistant
9:00 AM, Monday
Priya
Do you deliver on weekends?
11:42 PM2Daniel
How much is the blue sofa?
12:15 AM1+91 98201 •••••
Where is my order??
6:03 AM3Maria
Are you open on Sunday?
7:30 AM1Arjun
Is the 3-seater in stock?
8:11 AM2
…and 18 more. Some of these people have already bought somewhere else.
With WhatsApp AI
9:00 AM, Monday
Priya
Answered at 11:42 PM
Daniel
Answered at 12:15 AM
+91 98201 •••••
Answered at 6:03 AM
Maria
Answered at 7:30 AM
Arjun
Answered at 8:11 AM
All 23 answered overnight · 6 new leads waiting in your dashboard
It answers the way you would. Only instantly.
Knows your business from day one
When you sign up we read your website — services, prices, opening hours, policies. The assistant answers from that, and sends a link to the right page when the full answer lives on your site.
- No scripts, no flow builder, nothing to write
- Update your website and the answers follow
- The same knowledge as your website chat
Bloom & Co.
online
“Where is my order?” — answered for you
Install our free WordPress plugin and tick one box. When a customer asks about their order, the assistant checks your shop and replies with the status, the items and the tracking number.
- Only their own orders — WhatsApp verifies the number
- Never an address, email or payment detail
- No API keys to copy — works with the shop you already have
Your shop
online
Checked your shop
Tracking: TRK-8827-K — expected Thursday.
Every conversation becomes a lead
Name and number, verified by WhatsApp itself — no forms and no typos. Each one lands in your dashboard with what they asked about, and you get an email the moment it arrives.
- A real number you can call back
- See exactly what they wanted
- Export everything whenever you like
Leads
3 new overnight- P
Priya S.
11:42 PM+91 98201 4•••••
WhatsApp · verifiedAsked: Weekend delivery - D
Daniel R.
12:15 AM+1 512 555 ••••
WhatsApp · verifiedAsked: Price of the blue sofa - M
Maria G.
7:30 AM+1 646 555 ••••
WhatsApp · verifiedAsked: Sunday opening hours
Step in whenever you want
Some conversations deserve a person. Open Live Chat and reply — your message goes out on WhatsApp, and the assistant steps aside for that customer until you hand the chat back.
- Customers never have to switch apps
- No two voices answering at once
- Hand back and the assistant carries on
Bloom & Co.
online
You took over this chat
You · from Live Chat
Live on WhatsApp in three steps.
- 1
Sign up with your website
We read your website and build your assistant from it — services, prices, hours, policies. About two minutes. Nothing to write.
- 2
Connect your WhatsApp number
Follow our step-by-step guide, about five minutes. You need a number that isn’t already in the WhatsApp app, and a free Meta business account.
- 3
It starts answering
Every message is answered, day and night. You open your dashboard and the leads are already there.
Stuck at any point? Message us from your dashboard and we’ll walk you through it.
Most WhatsApp tools charge for every AI reply. We don’t.
One flat price with no meter on the AI — and the order answers most of them don’t offer at all.
| Tool | Price for AI on WhatsApp | AI replies | “Where is my order?” for WooCommerce |
|---|---|---|---|
| Chat Cobalt | $30/mo $11 Chat plan + $19 add-on | Unlimited, included | Answered automatically |
| Tidio | from $32.50/mo Lyro AI, 50 conversations | $0.50–0.65 per conversation | Shopify only |
| Intercom | $29/seat plus Fin AI per resolution | $0.99 per resolution | Not available for WooCommerce |
| Zoko | $74.98/mo $49.99 plan + $24.99 AI agent | Flat fee per AI agent | Shopify only |
| Crisp | $95/mo cheapest plan with WhatsApp | Credits, then pay per use | Answered automatically |
- Chat Cobalt$30/mo
$11 Chat plan + $19 add-on
- AI replies
- Unlimited, included
- Order answers
- Answered automatically
- Tidiofrom $32.50/mo
Lyro AI, 50 conversations
- AI replies
- $0.50–0.65 per conversation
- Order answers
- Shopify only
- Intercom$29/seat
plus Fin AI per resolution
- AI replies
- $0.99 per resolution
- Order answers
- Not available for WooCommerce
- Zoko$74.98/mo
$49.99 plan + $24.99 AI agent
- AI replies
- Flat fee per AI agent
- Order answers
- Shopify only
- Crisp$95/mo
cheapest plan with WhatsApp
- AI replies
- Credits, then pay per use
- Order answers
- Answered automatically
Crisp also adds its own charge on top of Meta’s WhatsApp message fees. We don’t — Meta bills you directly. Prices from each company’s public pricing page, checked 26 September 2026. Plans change; taxes and extra seats are extra where they apply.
Flat price. No meter running.
WhatsApp AI
Added to the Chat Cobalt plan ($11/mo) — $30/mo in total. Included free with Chat + Voice.
- Unlimited WhatsApp conversations, 24/7
- Answers from your own website and business info
- “Where is my order?” answered from your WooCommerce shop
- Every contact saved as a lead, number verified by WhatsApp
- Take over any chat yourself from Live Chat
- Your number and your Meta account — always yours
30-day free trial of Chat Cobalt. WhatsApp AI is billed monthly from when you switch it on. Cancel anytime.
What WhatsApp itself charges
Usually nothing, for this.
Meta bills you directly, and we never add anything on top. Here’s how their pricing works:
- A customer messages you first: every reply for the next 24 hours is free.
- They came from a click-to-WhatsApp ad: free for 72 hours.
- You message them out of the blue, like a promotion: charged per message at Meta’s rates.
This assistant answers people who messaged you, so nearly everything it does falls in the free window.
What shop owners ask before they start.
Do I need a new phone number?
You need a number that isn’t already logged into the WhatsApp app on a phone — WhatsApp doesn’t allow one number in both places. Most businesses use a spare SIM. You can move your existing business number over instead, but it then comes off the phone app.
Is it my WhatsApp or yours?
Yours. It runs on your own WhatsApp Business account and your own Meta business account; we connect to it, we don’t own it. If you ever leave, the number and the account stay exactly as they are.
What does WhatsApp itself charge?
Meta bills you directly, never through us, and we never add anything on top. When a customer messages you first, every reply you send in the next 24 hours is free on Meta’s side — 72 hours if they came from a click-to-WhatsApp ad. Because this assistant answers people who messaged you, that covers nearly everything it does. You’d only pay Meta for messages you start yourself, like a promotion.
Is there a free trial?
Chat Cobalt starts with a 30-day free trial, and you can try your assistant and see how it answers before you connect anything. The WhatsApp add-on itself is billed monthly from the day you switch it on, and you can cancel it at any time from your dashboard.
What if the assistant doesn’t know the answer?
It answers from your business information and your own website pages. When it doesn’t know something, it says so and offers to have you follow up, instead of guessing. You can add anything it’s missing in plain English from your dashboard, and you can step into any conversation yourself.
How does “where is my order?” work?
Install our free WordPress plugin on your WooCommerce shop and tick one box. When a customer asks about an order on WhatsApp, we ask your shop for the orders placed with the number they’re messaging from — which WhatsApp has already verified — and reply with the status, items, total and tracking number. Nobody can see someone else’s order by typing a number, and we never see or store an address, email or payment detail.
I’m on Shopify — does the order lookup work?
Order answers work with WooCommerce today. Everything else on this page works for any business, whatever your website is built with.
Can I answer customers myself?
Any time. Open Live Chat in your dashboard and reply — your message goes out on WhatsApp, and the assistant steps aside for that customer until you hand the chat back.
Does it reply in other languages?
Yes. It replies in the language your customer writes in, answering from the same business information.
Stop losing customers to slow replies.
Set up in minutes. Your number stays yours. Cancel anytime.