Features

Everything you need to never miss a customer.

One system — chat, capture, call, and step in yourself when it matters.

AI chat for your website

A friendly AI helper reads your website, then answers your visitors' questions in seconds, day or night, like a real conversation.

  • Learns your business from your website by itself
  • Answers in seconds, 24/7
  • Stays up to date when you change your website
Live on your website
Hi! How can I help today?
Do you have availability this weekend?
Yes — Saturday at 2pm is open. Want it?
Perfect, book me in!
Replies in seconds
Teach your AI more

Automatic lead capture

When a visitor shares their name, phone number or email in the chat, it's saved for you automatically, ready to call back.

  • No forms for your visitors to fill in
  • Shows where each lead came from, and when
  • Appears in your dashboard straight away
LEADS
Jordan Lee
jordan@email.com
NEW
CONTACTED
Priya Sharma
+91 98201 4••••
NEW
CONTACTED
Marcus Bell
marcus@email.com
NEW
CONTACTED
Aisha Khan
+91 99870 2••••
NEW
CONTACTED
How leads work

Step in yourself

Want to answer someone yourself? Just type a reply and the AI steps aside, so your customer only hears from you.

  • See every chat that's happening right now
  • Your customer keeps chatting in the same window
  • Hand it back to the AI when you're done
AI Assistant
Instant replies
AI answering
P
Priya · Owner
Answering in person
You’re answering
Do you deliver to Banjara Hills?
We do — usually same day.
Can I speak to someone about a bulk order?
AI stepped aside
You
Hi! Priya here. How many pieces are you after?
Around 40 for a wedding.
You
Perfect — I'll put a quote together now.
AI resumed
What time do you close today?
6pm — plenty of time for that order.
Visitor online
AI is replying…
Priya is typing…
How live chat works

AI phone answering

Your AI answers real phone calls, talks like a person, and saves every caller as a lead, even at night.

  • Answers every call, nights and weekends too
  • Talks naturally, no “press 1” menus
  • Uses the same business details as your chat
6:42 PM · After hours
Hi, are you open this Saturday?
We are — 9 to 6. I can book you in now. What time suits?
INCOMING CALL
ANSWERING NOW
Saved as a lead
Priya Sharma
+91 98201 4••••
NEW
See AI phone answering

WhatsApp AI

The same assistant answers your customers on your own WhatsApp Business number, in seconds, day or night.

  • Your number and your account, always
  • Included in every plan
  • Online shops: “where is my order?” answered automatically
See WhatsApp AI

Easy to add

Copy one small line from your dashboard into your website and your chat goes live. No developer needed.

  • Takes about two minutes
  • On WordPress? Just install our free plugin
  • Live as soon as you save
YOUR EMBED CODE
YOUR WEBSITE
LIVE ON YOUR SITE
<script src="chatcobalt.com/embed.js"></script>
Copied
1
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4
</div>
<script src="chatcobalt.com/embed.js"></script>
</body>
</html>
Installed and live
How to add it to your website

Works on any website

It works on any website, whatever it's built with, and keeps working if you ever move your site.

  • WordPress, Shopify, Wix, Squarespace and more
  • Nothing to update or look after
  • Move your website and your chat comes along
yoursite.com
yourstore.com
yoursite.wixsite.com
yoursite.squarespace.com
yoursite.com
WordPress
WordPress
WordPress
WordPress
Shopify
Shopify
Wix
Wix
Squarespace
Squarespace
Custom HTML
Using WordPress? See the plugin

Live lead dashboard

See every chat and every new lead the moment it happens, all in one simple dashboard.

  • Today's new leads, updated live
  • See which leads came from chat and which from calls
  • A 7-day chart shows if leads are going up
LEADS TODAY
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Chat
Voice
Follow-ups
Last 7 days
Aisha Khan
+91 99870 5••••
Tour your dashboard

Alerts the moment it matters

Get an email or a phone alert the moment a new lead arrives, or a customer asks to talk to a person.

  • An email for every new lead
  • An instant alert when someone asks for a person
  • Push alerts on your phone
New lead captured
priya@northbay.co
NEW
9:41
Chat Cobalt
now
New lead — Priya Raman
Someone wants to talk
now
Visitor asked for a person
Email
Push
Dashboard chime
Set up your alerts

Stop losing customers to unanswered questions.

Set up your AI chatbot in minutes. Start with a 30-day free trial. No credit card needed.