Every day
Get told about new chats and leads
Emails, computer notifications and phone alerts, so you never miss a customer.
2 min read
What you get, without doing anything
- 1An email for every new lead.
- 2An email when a customer asks to talk to a real person.
On your computer
- 1Open Live Chat and press Enable notifications.
- 2Your browser asks permission. Press Allow.
Tip: Nothing pops up? Your browser may have blocked it. Click the lock icon next to the website address, set Notifications to Allow, and refresh.
On your phone
Install the Chat Cobalt app. It buzzes for new chats and leads, even when your phone is locked. See the mobile app.
Stuck?
Ask the chat bubble in your dashboard, use Support in the left menu, or email support@chatcobalt.com. A real person reads every message.
Related guides
Chat Cobalt is a Codebold IT Solutions product.