Every day

Read every chat

See every conversation your AI has had, not only the leads.

1 min read

Step by step

  1. 1Click Conversations in the left menu.
  2. 2You see every chat, newest first.
  3. 3Click one to read it from start to finish.
The Conversations page listing chats with website visitors

Tip: Reading chats is the best way to learn what customers ask. If your AI got something wrong, fix it in Teach your AI.

Stuck?

Ask the chat bubble in your dashboard, use Support in the left menu, or email support@chatcobalt.com. A real person reads every message.

Related guides

Chat Cobalt is a Codebold IT Solutions product.