Getting started

What is Chat Cobalt?

A friendly AI helper that talks to your customers for you, day and night.

2 min read

In one sentence

Chat Cobalt is a helper that lives on your website and on your WhatsApp. When a customer asks a question, it answers straight away, even at 2 in the morning.

Chat Cobalt is a product of Codebold IT Solutions.

What it does for you

  1. 1Answers questions. It learns about your business from your website, so it knows your services, prices and opening hours.
  2. 2Collects leads. When someone wants to buy or book, it asks for their name and number and saves them for you. A lead is simply a person who might become your customer.
  3. 3Lets you jump in. You can read every chat and reply yourself at any time.
  4. 4Works on WhatsApp too. The same helper can answer customers on your own WhatsApp number.
  5. 5Can answer the phone. With Voice AI, it can also answer phone calls.

What you need

  1. 1A website (any kind: WordPress, Shopify, Wix, Squarespace, Webflow or anything else).
  2. 2About 10 minutes to set it up.

Tip: Every plan starts with a 30-day free trial. See pricing for the plans.

Stuck?

Ask the chat bubble in your dashboard, use Support in the left menu, or email support@chatcobalt.com. A real person reads every message.

Related guides

Chat Cobalt is a Codebold IT Solutions product.